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Customer Service
- Shipping & Delivery
- Privacy & Security
- Returns & Replacements
- Ordering
- Payment, Pricing & Promotions
- Viewing Orders
- Updating Account Information
- Shipping & Delivery
- We offer free ground shipping on all orders. If you wish to receive your package via 2 day air, you will be charged shipping costs. Please note, there will be an additional charge for incorrect address. We'll ship to your po box too.
- Privacy & Security
- Your privacy & security are extremely important to us. We will never share your email, or account information with anyone, ever. Your account and payment information are protected by a multitude of security features.
- Returns & Replacements
- All sales are 100% gauranteed. If you are unsatisfied with your purchase you must notify us within 30 days of delivery. You will have to pay for shipping, and will be charged a $1.00 restocking fee. We encourage you to use our Health Food Store Locator and take the product to them for advice, or exchange. Our Health Food Store Exchange Program is limited to participating stores only, please inquire if your local health food store is participating. We will be happy to contact them for you
- Ordering
- We accept online order only. We only accept credit cards. Google Checkout is also available. If you are going to cancel your order, you must do so before order ships
- Payment, Pricing & Promotions
- Your card will be charged when order has shipped. We are not a discount warehouse, we only sell high quality, fresh vitamins, herbs, and supplements. Discounts are available on selected items, in selected quantities only, or are available through Soularwise Continuity Program.
- Viewing Orders
- You can view your orders through our website. Please login to view your order history..
- Updating Account Information
- It is very important to keep your payment / shipping information up to date. We will pass on any costs associated with wrong address or credit cards.
- Contact Us
- You can reach us by email or phone. For accounting issues please email: billing@soularwise.com For customer service please email: crew@soularwise.com For all other inquiries you can contact : info@soularwise.com Our phone # is 800-988-9051 Address: PO Box 241 McKinleyville, Ca 95519.
